CES - SCÉ 2019

As agents of change, evaluators have the opportunity to assess performance and make recommendations to improve organizations. However, formulating purposeful and actionable recommendations can be challenging. Based on our corporate experience and literature, we will present various types of recommendations, and proven strategies to develop them. This process can start right at the evaluation design stage, and continue through the fieldwork and reporting phases. Strategies include choice of evaluation methodologies, the use of experts and literature, and an iterative participatory approach with program representatives. As recommendations can elicit resistance from some stakeholders during the reporting phase, we will also present strategies to secure buy-in from key players. Considering that recommendations typically aim to improve performance through direct engagement with program representatives, the presentation fits under the "bridges that connect" sub-theme.